Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

Home » Locations » Estes Audiology by AudioNova

Estes Audiology by AudioNova

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5282 Medical Drive, Suite 150
San Antonio , TX 78229

Phone: 210-614-0100
Fax: 210-614-6797

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 05:00 PM
Wednesday: 08:30 AM to 05:00 PM
Thursday: 08:30 AM to 05:00 PM
Friday: 08:30 AM to 03:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

Getting here: From West on I-10, head east and take exit 561 toward Wurzbach Rd. Merge onto the Frontage Rd.......

Getting here:

From West on I-10:
Head East on I-10
Take exit 561 toward Wurzbach Road
Merge onto Frontage Road
Turn right onto Wurzbach Road
Turn right onto Medical Drive
After about .5 mile, turn left
Our clinic will be inside the Westgate Tower

From East on I-10:
Head West on I-10
Take exit 564 to merge onto I-410 W
Use the right lane to take exit 14C toward Babcock Road
Use the right lane to merge onto I-410 Access Road/NW Loop 410
Use the right 2 lanes to turn right onto Babcock Road
After about 2 miles, turn right
Our clinic will be inside the Westgate Tower

From South on I-410:
Head North on I-410
Use the right 2 lanes to take exit 13 for TX-16 N toward Leon Valley/San Antonio
Continue onto TX-16 N/I-410 Access Rd/NW Loop 410
Use the left 2 lanes to turn sharply left onto TX-16 N/TX-421 Spur N/Bandera Road
Turn right onto Wurzbach Road
Turn left onto Babcock Road
After about .5 mile, turn right
Our clinic will be inside the Westgate Tower

From East on I-410:
Head West on I-410
Use the right lane to take exit 14C toward Babcock Road
Use the right lane to merge onto I-410 Access Rd/NW Loop 410
Use the right 2 lanes to turn right onto Babcock Road
After about 2 miles, turn right
Our clinic will be inside the Westgate Tower

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Lyric Benefits

Lyric can be used during your daily activities, such as exercising, showering, talking on the phone, and sleeping. There are no batteries to change, no maintenance is needed, and no daily insertion or removal is required.

Additional clinic details

A hearing professional on the phone in Baton Rouge speaking about hearing loss treatment at Estes Audiology.

Insurance Counseling

Many newer insurance plans have a benefit that covers at least a portion of the cost of hearing aids but understanding what your current medical plan covers can be confusing. That's why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them to you.

Schedule an appointment

An elderly man sitting on his couch in Round Rock, TX contemplating his hearing health options.

Dementia

Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.

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Custom Hearing Protection

At Estes Audiology, we specialize in providing custom hearing protection for hunters, musicians, and anyone whose hobby, lifestyle, or work exposes them to loud noises. We also specialize in state of the art hearing technology for those that suffer from noise-induced hearing loss.

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Meet the team

At Estes Audiology, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Roger Johns, AuD, CCC-A

Doctor of Audiology

Roger Johns, Au.D., CCC-A, has been helping people reconnect with their friends and family since he began practicing Audiology in Houston in 1998. As a southeast Texas native, he earned his Bachelor’s Degree in Communication Disorders (1996) and Master’s Degree in Audiology (1998) from Lamar University in Beaumont. He later completed his Doctorate in Audiology (2012) from A.T. Still University in conjunction […]

Frequently asked questions

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.

For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.

For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

When should I use hearing protection?

Hearing protection should be used any time you are participating in a high-noise recreational activity or job. Some of these include: hunting, music industry, motor sports, construction, etc. Noise-induced hearing loss can occur from exposure to noise over time, as well as exposure to one intensely loud, brief event. The louder the sound, the less time it takes to cause damage. If you experience ringing in your ears or temporary hearing loss in your ears after a high noise event, the environment was too loud and could cause damage.

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Estes Audiology by AudioNova

What we offer

Comprehensive & holistic care

Treating hearing loss starts here

Hearing aids & treatment

Tinnitus testing & treatment

Hearing protection

Insurance counseling

Lyric Benefits

Additional clinic details

Insurance Counseling

Dementia

Custom Hearing Protection

Patient Reviews

Meet the team

Roger Johns, AuD, CCC-A

Frequently asked questions

Not finding what you need?